Privacy Policy
Our contact details
Name: Ben’s Centre for Vulnerable People (Sheffield)
Address: 22 Wilkinson Street, Sheffield S10 2GB
Phone Number: 0114 2799961
E-mail: benscentre@hotmail.co.uk
Website: benscentre.org
Registered Charity No: 1087606
Registered Company No: 3896342
Our privacy notice sets out how Ben’s Centre uses and protects any personal data that we collect from you. This privacy notice contains two policies:
1) The way we use data collected through our website
2) The way we use data collected through our service
1) Data collected through our website
The type of personal information we collect
Personal data is information about a living, identifiable individual and includes any information that can be attributed to you personally, including your name and contact information. There are more sensitive types of personal data which are known as ‘special categories’ which includes information about your health.
We currently collect and process information when you participate in activities on the website (such as donating or filling in a form) and when you express interest in obtaining information from our website. This may include your name, email address, telephone number and postal address. You will have given us this information through interacting with us. We only collect personal data through our webforms and should you choose to share your data with us, you can be sure that we will only use it for the purpose which is specified through the form.
We will always treat sensitive personal information with extra care and confidentiality in accordance with this privacy policy.
You can find out more about categories of personal data on the Information Commissioner’s Office website.
Lawful basis
The lawful bases for processing are set out in General Data Protection Regulation (GDPR).
We mainly process your data using consent as the lawful basis for processing. This means you have given clear consent for us to process your personal data for a specific purpose.
You can find out more about the lawful basis on the Information Commissioner’s Office website.
What we do with the information we gather
Your data is emailed to a secure email address and is only accessible by Ben’s Centre staff who require access to process your data on the basis of the consent you have given. If you have opted to allow us to contact you regarding our work and supporting us then we may also use your personal information for this purpose.
We would not share any information you have given us without your consent.
How we keep your information safe
The website is protected with standard security measures such as a firewall (this is part of a computer system or network which is designed to block unauthorised access). Unfortunately the transmission of information using the internet is not completely secure. Although we do our best to protect your personal information sent to us this way, we cannot guarantee the security of data transmitted to our site.
We use a third-party service to help maintain the security and performance of the Ben’s Centre website. To deliver this service it processes the IP addresses of visitors to the website. The IP address (Internet Protocol address) is a numerical label that computers, tablets, smartphones, and other computing devices, use to identify themselves and communicate with other devices.
We also use Hypertext Transfer Protocol Secure (HTTPS) which provides a reasonable level of assurance of protection against computer hackers.
Links to third-party sites may be found on our website. We try to link only to sites that maintain high standards for privacy, however we are not responsible for the content or privacy practices on third-party websites.
How long do we keep your data for
The data you send us through our webforms and emails are retained in line with our Records and Retention Policy and in line with statutory minimums.
Your data rights
Under the Data Protection Act 2018 and GDPR, you have the following rights:
to be informed about the collection and use of your personal data.
to access your personal data (known as Subject Access Request)
to have inaccurate personal data rectified; or completed if it is incomplete.
to have personal data erased (known as the right to be forgotten)
to request the restriction or suppression of your personal data
to data portability, which allows individuals to obtain and reuse their personal data for their own purposes across different services.
to object to the processing of your personal data in certain circumstances.
rights in relation to automated decision making and profiling.
Please note that some of these rights only apply in certain circumstances and we may not be able to fulfil every request. Where a request is declined, we will always explain our decision in full.
To request access to your data free of charge or to contact us about any of the rights we have listed, you can email benscentre@hotmail.co.uk . If requesting access to your data please provide evidence of your identity.
Withdrawing your consent
You can withdraw consent for us to hold the data that we have collected from you by sending a signed letter stating your name and the information you wish us to erase to:
Daryl Bishop, Ben’s Centre, 22 Wilkinson Street, Sheffield S10 2GB
You can email us at benscentre@hotmail.co.uk
How to complain
If you are unhappy about an issue relating to your data you can complain to us. Please see our complaints and compliments policy for more information.
To make a formal complaint about the way we have processed your data you can take this to the UK’s independent body set up to uphold information rights:
Information Commissioner’s Officer (ICO)
0303 123 1113
Privacy notice review period
This notice was last reviewed March 2022 and will next be reviewed March 2023.